iNICQ Intensive Webinar Prework
05/01/2019 Webinar Pre-Work
Pre-work to be completed prior to the May 1st 2019 Webinar
02/20/2019 Webinar Pre-Workhttps://public.vtoxford.org/wp-admin/post.php?post=10779&action=edit#
Please read the following article:
- Experience-based design: from redesigning the system around the patient to co-designing services with the patient
Please review the Point of Care Foundation’s tool-kit, sections 1 – 8:
Please review the following videos:
- Patients and staff as co-designers of healthcare services
- What is Experience-based Co-Design (EBCD)?
- How do patience and staff experience co-design in the context of healthcare quality improvement?
Create a Process Map – As a team please work to create a high level process map of the transition you have decided to work on before viewing the webinar. If needed, please review the following talk from Bob Schumacher: