Annual Quality Congress 2018 Encore Webinar

For the best experience, we strongly recommend that you watch the webinar as a team and designate one individual to take a leadership role.  This individual is responsible for scheduling a meeting room, testing the computer in that room on WebEx during one of the designated test sessions, and spreading the word so that as many team members as possible can attend.  This will ensure that your team has a seamless conference experience on the day of the webinar, and give them the opportunity to discuss the presentations immediately afterwards.

On the day of the test, log in using the same link that you will use on the day of the webinar.  If all goes well, you will hear music and see a message confirming a successful test.  If you are able to join the WebEx session but cannot hear music or see the confirmation message, use the Chat feature to communicate with us and we will assist you.  If you try to join the test session and are unsuccessful, please contact Andy Warner at  If you are unable to test at one of the designated times, please contact to schedule another test.

Test your connection on the following times:

  • Tuesday, October 16th from 12:00 – 12:30 PM EDT
  • Wednesday, October 17th from 3:00 – 3:30 PM EDT
  • Thursday, October 18th from 3:00 – 3:30 PM EDT

Webinar Details

Date and Time:  Wednesday, October 24, 2018 3:00 pm, Eastern Daylight Time (New York, GMT-04:00)
Event number:  645 766 594
Event password:  Chicago
Event address for attendees:


Log in using the link above.  If the link doesn’t work for you, go to and enter the Event Number (645 766 594) or open the WebEx app on your mobile device and enter the Event number (645 766 594) and password (Chicago).

You should be able to hear the conference audio through your computer or mobile device.  Turn up the volume on your computer and speakers to a comfortable level.

If you are joining with your team, or if the audio through your computer is not working well for you, open the Participant List by clicking this button: 

Then request access via telephone by clicking this button at the bottom of the Participant List:   Follow the instructions on your screen to dial in.


We encourage you to join the web conference so that you can see the slides and video and ask questions of the faculty via text chat.
If you cannot join the web conference, the recording will be available on our website within a week of the live event.
You can also listen live to the conference audio by dialing in using the information below.


Call-in toll-free number (US/Canada): 1-877-668-4493
Call-in toll number (US/Canada): 1-650-479-3208
Toll-free dialing restrictions:
Access code: 645 766 594

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